{"id":1527,"date":"2025-01-08T01:29:13","date_gmt":"2025-01-08T00:29:13","guid":{"rendered":"http:\/\/www.protaso.nl\/?page_id=1527"},"modified":"2025-01-08T15:59:11","modified_gmt":"2025-01-08T14:59:11","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.protaso.gr\/?page_id=1527","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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1. General – Scope<\/h4>\n<\/br>\n1.1.<\/b> The following terms and conditions apply to all\nbusiness relationships between the customer\n(hereinafter named as the \u201cclient\u201d) and Protaso\nBV, (hereinafter named as \u201cus\u201d and \u201cwe”).\nThe governing law is that which was valid\nwhen the contract was put into effect.\n<\/br><\/br>\n1.2.<\/b> Dissenting, conflicting or additional client\nterms and conditions, even if acknowledged,\nare not part of the contract unless their validity\nis expressly agreed upon.\n<\/br><\/br>\n

2. Conclusion of the contract<\/h4>\n<\/br>\n2.1.<\/b> Our offers are subject to change. We reserve\nthe right to make technical and other changes\nwithin reason.\n<\/br><\/br>\n2.2.<\/b> Upon ordering, the client is bound to the\ntentative offer. We will confirm receipt of the\nclient\u2018s order immediately. The confirmation is\nnot contractually binding. The confirmation\nand acceptance of the contract may be\nincorporated together.\n<\/br><\/br>\n2.3.<\/b> We are entitled to accept the offer of a\ncontract (the order) within a period of 5\nworking days after receipt. We are also\nentitled to reject the order after examining the\nreliability of the client.\n<\/br><\/br>\n

3. Scope of services<\/h4>\n<\/br>\n3.1.<\/b> As far as the subject of the contractual\nrelationship concerns the registration of\ndomain names, we conduct the procurement\nof the desired domain only. The actual\nallocation of the domain name, must first be\nconfirmed by us. We do not have any\ninfluence over the allocation of the domain. A\nliability and warranty for the actual allocation of\ndomain names ordered is therefore excluded.\n<\/br><\/br>\n3.2.<\/b> We guarantee an annual average of 99.95%\nnetwork availability in our private cloud\ninfrastructure and services. If the security of\nnetwork operations or the maintenance of\nnetwork integrity is in jeopardy, we can\ntemporarily restrict access to the service as\nrequired.\n<\/br><\/br>\n3.3.<\/b> The services offered are those valid at the time of the order, based on the offer information, and the applicable special offers, at the time.\n<\/br><\/br>\n3.4.<\/b> If the client wishes to be registered with\nsearch engines (online search engines of\nInternet content), here we are also only\nresponsible for mediation. The operators of\nthe search engines are solely responsible for\nthe date and time of admittance to the search\nengine.\n<\/br><\/br>\n3.5.<\/b> Technical limitations are regulated by the\nSystem Policies, which can be requested by\nsending a message at hello@protaso.nl.\n<\/br><\/br>\n3.6.<\/b> Incident Technical Support services are\nincluded in the offers free of charge. General\nTechnical Support or Software Development\nservices are not included in the offers. Should\nthe user need or wish to take advantage of\nthese, a separate charge will be made. The\neffective prices may vary from time to time.\n<\/br><\/br>\n

4. Data integrity<\/h4>\n<\/br>\n4.1.<\/b> Where data is transmitted to us, the client is\nrequired to back up their data regularly. All\nservers and services will be backed up\nregularly by us when this is part of the offer. In\nthe case of data loss, the client must transfer\nthe respective data to us again free of charge.\n<\/br><\/br>\n4.2.<\/b> The client is obliged to carry out a complete\ndata backup before any changes are made.\n<\/br><\/br>\n4.3.<\/b> The client will receive a username and\npassword for security purposes. This must be\nkept confidential. The client will be held liable\nfor any malpractice resulting from the\nunauthorised use of the password. If the client\nbecomes aware that unauthorised third parties\nknow the password, they have to inform us\nwithout delay. If the client is at fault for third-party password abuse, the client will be liable\nfor all user fees and damages. In suspicious\ncases the client is able to request a new\npassword, which we then send on to the\nclient.\n<\/br><\/br>\n

5. Privacy<\/h4>\n<\/br>\n5.1.<\/b> As far as privacy concern the contract and\nservices, the following additional policies, and\nterms and conditions apply:\nhttps:\/\/protaso.nl\/privacy\n<\/br><\/br>\n5.2.<\/b> Personal data of clients will only be collected and used, if they are required for the creation, content arrangement or modification of the\ncontractual relationship.\n<\/br><\/br>\n5.3.<\/b> The client\u2019s Email address will only be used for information regarding orders, for invoices and\n\u2013 provided that the client does not object \u2013 for\ncustomer care, as well as for our newsletter, if\nthe client so wishes.\n<\/br><\/br>\n5.4.<\/b> The client has the right to information and a right to amend, to suspend or to delete his\nsaved information. If deletion conflicts with a\nlegal or contractual duty to save information,\nor with other legal grounds, the information will\nbe made inaccessible.\n<\/br><\/br>\n

6. Published Content<\/h4>\n<\/br>\n6.1.<\/b> It is the client\u2019s responsibility to identify the Internet content as their own or as third-party content. The client\u2019s full name and address\nmust be present. Further obligations may\nresult from the provisions of relevant the Netherlands acts. The client is obliged to examine\nthese provisions and to comply with them.\n<\/br><\/br>\n6.2.<\/b> The client undertakes not to publish content\nthat may violate the rights of third parties or\notherwise violate the law. The placement of\nerotic, pornographic, extremist material or\nmaterial not deemed in good taste is not\npermitted. We are entitled to block access to\nthe account of any client who violates this.\nThe same applies in the event that the client\npublishes content which is capable of violating\nthe rights of individuals or groups of people, or\nthat insults or denigrates these people. This\napplies even without an actual legal claim. We\nare not obligated to review our clients\u2019\ncontent.\n<\/br><\/br>\n6.3.<\/b> The sending of spam mail is forbidden. This\nincludes in particular the sending off illegal,\nunsolicited advertising to third parties. With\nregard to the sending of Emails, it is forbidden\nto provide false sender information or to\nconceal the identity of the sender by other\nmeans.\n<\/br><\/br>\n

7. Liability<\/h4>\n<\/br>\n7.1.<\/b> For direct damages, secondary damages or\nlost profits due to technical problems and disturbances within the Internet that are not in\nour sphere of influence, we assume no liability.\n<\/br><\/br>\n7.2.<\/b> For indirect damages and loss of profits, we\nare liable only in cases of intentional or gross\nnegligence. In this case we are liable only for\nthe contract-typical predictable damage, a\nmaximum of 100% of the annual fee.\n<\/br><\/br>\n7.3.<\/b> If the client\u2019s web content is in violation of the obligations mentioned in section 6, particularly\nin violation of legal prohibitions or morality,\nthey shall be liable to us for all of the resulting\ndirect and indirect damages, including\nfinancial loss, judicial costs and property\ndamage.\n<\/br><\/br>\n7.4.<\/b> In addition, the customer agrees to free us\nfrom all claims by third parties \u2013 no matter\nwhich kind \u2013 that may result from illegal\ninternet content. The exemption obligation\nincludes liability for all legal defence costs (e.g.\ncourt and attorneys\u2018 fees).\n<\/br><\/br>\n

8. Terms of payment<\/h4>\n<\/br>\n8.1.<\/b> The current prices are valid and accessible at\nany time at https:\/\/protaso.nl\n<\/br><\/br>\n8.2.<\/b> Depending on the contractual agreement, a\nmonthly, quarterly or annual charge will be\nmade. Monthly payments are conducted\nsolely by issuing a PayPal authorisation. All\nother payments are made by invoice. Payment\nis due immediately upon receiving the invoice.\n<\/br><\/br>\n8.3.<\/b> We are entitled without warning to deduct\ndefault interest on all overdue payments as\nindicated on the invoices.\n<\/br><\/br>\n8.4.<\/b> If the client is an individual, the amount of interest charged will be five (5) percentage\npoints above the base rate. If the client is a\nbusiness, the interest charged will be eight (8)\npercentage points above the base rate.\n<\/br><\/br>\n8.5.<\/b> We are also entitled, in case of due or default\npayments, to block any service or internet\npresence of the client and to block all other\nfunctions. In case the client has not paid one\nor more invoices on their account, we also\nhave the right to suspend, disable or terminate\nclient\u2019s services, domain names, or hosting\naccounts, without being bound to provide\nbackups.\n<\/br><\/br>\n8.6.<\/b> Invoices are sent by Email as attachments, on request. To receive invoices by ordinary post\nwe are entitled to charge a reasonable service\nfee. For retrospective changes to invoices,\nwhich come about due to no fault of ours, we\nare entitled to charge a reasonable service fee.\n<\/br><\/br>\n

9. Contract Duration and Cancellation<\/h4>\n<\/br>\n9.1.<\/b> Where not otherwise contractually agreed, the\ncontracts are in place for an indefinite period\nof time.\n<\/br><\/br>\n9.2.<\/b> The contract is cancellable without giving\nreasons by both parties at any time during a\nperiod of thirty (30) days to the end of the\nmonth, but at the earliest on expiry of the\nminimum contract period stipulated in the\ncontract. A cancellation can be done in writing\nby letter, email or via the secure online\nadministrations interface, provided this option\nis available.\n<\/br><\/br>\n9.3.<\/b> We are also entitled to terminate the\ncontractual relationship for good cause\nwithout notice. One important reason for\ntermination would be in the case of the client\nbeing in arrears with payments for two\nconsecutive months for a substantial part of\nthe remittance owed. Another important\nreason, among others, can also be that the\ncustomer contravenes or ignores warnings\nabout infringement of the requirements of\nsection 6. Another important reason, resulting in blocking or termination without notice, may be that the\nclient uses content, which affects the\nperformance or the safety of the server.\n<\/br><\/br>\n9.4.<\/b> The main place of business for all services\nunder this contract is the Netherlands.\nJurisdiction for all disputes arising from this\ncontract is for the relevant local Dutch court\nif the client is a contractor, a legal entity of\npublic law, or public legal special fund.\nThe same applies if the client does not have\ngeneral jurisdiction in the Netherlands or when\nthe domicile or usual place of residence at the\ntime of the action is not known. We are also\nentitled to take legal action in the client\u2019s\ncountry of residence.\n<\/br><\/br>\n9.5.<\/b> If the client intends to devolve his contractual rights to another person, he requires our consent. Devolution of contractual rights can\nonly be made in writing by letter, email or via\nthe secure online administrations interface,\nprovided this option is available. When\ndevolution is carried out by letter or email, the\nprevious and the new contract partners must\nboth provide a signature.\n<\/br><\/br>\n

10. Cancellation terms<\/h4>\n<\/br>\n10.1. Right of withdrawal<\/b>\nYou have the right to withdraw from this\ncontract within seven (7) days without giving\nany reason. The withdrawal period will expire\nafter seven (7) days from the day of the\nconclusion of the contract. To exercise your\nright of withdrawal, you must inform us\n(Protaso BV, Oder 20 Unit A2185, Den Haag, 2491DC, Netherlands,\nTelephone: +31 617973354, E-mail address:\nhello@protaso.nl) of your decision to\nwithdraw from this contract by an unequivocal\nstatement (e.g. a letter sent by post, email or\nvia the secure online administrations interface).\n<\/br><\/br>\n10.2. Consequences of withdrawal<\/b>\nIf you withdraw from this contract, we shall\nreimburse to you all payments received from\nyou, including the costs of delivery (with the\nexception of supplementary costs resulting\nfrom your choice of type of delivery other than\nthe least expensive type of standard delivery\noffered by us) without undue delay and in any\nevent not later than fourteen (14) days from\nthe day on which we are informed about your\ndecision to withdraw from this contract. We\nshall carry out such reimbursement using the\nsame means of payment as used for the initial\ntransaction, unless you have expressly agreed\notherwise; in any event, you will not incur any\nfees as a result of such reimbursement.\nShould you have requested to commence the\nperformance of service during the withdrawal\nperiod, you shall pay us an amount which is in\nproportion to that which has already been\nprovided, in comparison with the full coverage\nof the contract, until you have communicated\nyour withdrawal from this contract to us.\n<\/br><\/br>\n

11. Queries and complaints<\/h4>\n<\/br>\n11.1.<\/b> Queries should be addressed to Protaso BV,\nOder 20 Unit A2185, Den Haag, 2491DC, Netherlands.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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